Privacy & Security
FLS Group's Website Privacy Statement
IMPORTANT: BY ACCESSING THIS WEBSITE AND ANY OF ITS PAGES YOU UNDERSTAND AND AGREE TO THE TERMS SET OUT BELOW.
Your privacy is important to the FLS Group. We understand that privacy is an important issue for our valued clients, as well as visitors to our websites. We are committed to maintain the confidentiality of the personal information that you give us through this website. This Policy applies to all who visit our websites or use our online services. Whether you are a client of the FLS Group, or a visitor browsing our websites, we want you to understand how we work to protect your privacy in the event we collect and use information about you, and the steps we take to safeguard that information. During the daily operation of the website, we will observe the following principles to ensure your personal information is well protected:
A. Collection and Maintenance of Your Personal Information
We will only collect personal information from you for the purpose of giving you better service (such as names, addresses, email addresses). Personal information is usually collected when you provide personal information to us upon registering for membership or when applying on-line for an account. No account or personal information is retrieved from our servers when a client or visitor browses the public (pre-login) areas of our websites.
Although we use website data to improve the content and services offered to our websites’ visitors, such data is reported on an aggregate, anonymous basis, and we associate no personal information with such gathering of data. Such data is known as traffic pattern information which includes information on the number of visitors of our websites, the pages they visit; how long they stay on our websites; and the domain name of the site visitors connect from (e.g., search engines such as google.com).
To serve you well, we may from time to time work with organisations including FLS Group-related companies to offer other products and services to you. These companies will be required to conform to our privacy policy standards.
B. Cookies
Like most websites, we may use cookies to "remember" information about your preferences. Cookies allow us to measure activity on the website and to improve your user experience, for example by remembering your passwords and viewing preferences, thus allowing you to visit various member-only parts of the website without re-registering. Cookies are also used by us to measure activity on the website and make improvements and updates based on which areas are popular and which are not. We may also use information transferred through cookies for direct promotional or marketing purposes from time to time.
Cookies are small text files that a website transfers to your hard drive or browser to help you move faster through that particular website, or for tracking your website usage. We may use cookies to gather personal information such as a person's name or email address. We may also use cookies to identify repeat visitors to our websites, to determine the path visitors take to our websites, and to identify visitors who came to ours websites as a result of a banner ad on a third party website. Third parties might also create cookies when you access their sites through links posted on our sites. We do not have access to these cookies or any information that these cookies may contain. Please contact the third party site for more information on their policies regarding cookies. Although we expect third parties to adhere to our privacy policies and terms and conditions of use, we are not responsible for the actions or policies of such third parties.
Please be assured that any information we gather by the use of a cookie is compiled on an aggregate, anonymous basis. Although your browser might allow you to "reject" cookies, we require that you accept all cookies in order for our websites' features and security mechanisms to function fully.
C. FLS Group’s Security Technology
The FLS Group’s websites may contain hyperlinks or "links" to other sites, and other sites may "link" to our sites. Websites linking to and from our sites may have privacy practices different from ours. This Policy applies solely to information collected by our websites. We are not responsible for the privacy policies or the content of sites you link to, and we have no control over the use or protection of information provided by you or collected by those sites. If you elect to link to a co-branded website or to a linked website, you may be asked to provide registration or other information. Please note that the information you are providing is going to a third party, and you should familiarize yourself with the privacy policy provided by that third party.
Furthermore, the hyperlinks provided in this website shall not be considered or construed as an endorsement or verification of such linked websites or the contents therein by the FLS Group. You agree that your access to and/or use of such linked websites is entirely at your own risk and subject to the terms and conditions of access and/or use contained therein.
Please Note That:
Email messages sent to the FLS Group or any of its member companies over the Internet cannot be guaranteed to be completely secure. We will not be responsible for any damages incurred by users if they send a message to the FLS Group or any of its member companies, or if the FLS Group or any of its member companies sends a message to them at their request, over the Internet. The FLS Group or any of its member companies are not responsible in any manner for direct, indirect, special or consequential damages arising out of the use of this Website.
Also due to the nature of the Internet, transactions may be subject to interruption, interception, transmission blackout, delayed transmission and incorrect data transmission. Regardless of any security measures taken by us, the FLS Group and/or its member companies shall assume no responsibility whatsoever.
As an additional security measure, our system may log you out of your Internet trading session after a period of inactivity. We may monitor our Internet security system constantly for potential situations that could compromise the security or the privacy of our customers and we may also explore new technology continually to enhance our Internet security system.
D. Nonpublic Personal Information
In the event visitors provide the FLS Group with nonpublic personal information about themselves (e.g., name, address, phone number, email address) for the purpose of receiving information about our products and services, or if you are a FLS Group’s client and we obtain from you or from other sources nonpublic personal information about you in the course of providing you with our products and services, the following are the steps we take to safeguard such nonpublic personal information ("Personal Information").
Security Procedures:
Only authorised staff will have access to your personal information. We restrict access to Personal Information about you to:
- Those of our employees and affiliates who need to know that information in order to provide the products and services you receive from us.
- Those unaffiliated brokers who have introduced you to us, if applicable ("Introducing Brokers").
- Those unaffiliated third parties whose access to such information is permitted by law and who need to know that information in order to assist us in providing you with the products and services you receive from us.
- Those unaffiliated third parties whose access to such information is necessary in order for FLS Group to engage in joint marketing efforts with such unaffiliated third parties.
To protect the security of Personal Information, we maintain physical, electronic, and procedural safeguards that comply with international standards which are widely accepted by internet websites operators for guarding the information we collect about you.
Information We Collect:
In providing you with financial products and services, or information about such services, we may collect the following types of Personal Information:
- Information we receive from your Introducing Broker (if applicable) or from you on account applications, whether written or electronic, or on other forms (including on-line forms). This information would include your name, address, social security/ passport/identity card number (where applicable), income, investment experience, and so forth.
- Information about your transactions with us, our affiliates, or others. This information could include your trading through us, our affiliates and others, your history of meeting margin calls, and your use of the various products and services that we and our affiliates provide.
- Information about your creditworthiness, credit history, and other information about you that we receive from consumer reporting agencies, our affiliates, your Introducing Broker (if applicable), or providers of other demographic information, such as your purchasing or investment preferences.
- Information about you obtained in connection with our efforts to protect against fraud or unauthorised use of your account(s) with us.
Information We Disclose:
- Information we receive from your Introducing Broker or from you on account applications, whether written or electronic, or on other forms. This information would include your name, address, social security number, income, investment experience, and so forth.
- Information about your transactions with us, our affiliates, or others. This information could include your trading through us, our affiliates and others, your history of meeting margin calls, and your use of the various products and services that we and our affiliates provide.
Categories of Parties to Which We May Disclose:
- We may disclose the types of Personal Information listed above (see Information We Collect) to the following types of third parties:
- Companies that perform marketing services on our behalf or to other financial institutions with which we have joint marketing agreements to sell our products or services.
- Financial service providers, such as introducing brokers, broker-dealers, futures commission merchants, investment companies, investment advisers, commodity trading advisors, and commodity pool operators.
- Publishers and other direct marketers of products related to the financial services industry, such as newsletter or book publishers and software or trading system developers.
- We may also disclose Personal Information to other nonaffiliated third parties as permitted or required by law, such as in response to a subpoena or legal process or in order to complete a transaction which you initiated and authorised.
E. Use of Personal Information
We may use both the personal and aggregated information that we collect for multiple purposes, including without limitation:
- to improve the content of the website;
- to customise the content and/or the layout of the website for each individual user
- to notify users about updates to the website;
- To send out newsletters or information about other opportunities that we believe will be of interest to you. We will only send this to you if you have indicated that you wish to receive such information and we will honor you opt-out requests.
We may also share traffic pattern information with third parties for both advertising and promotional purposes.
We may disclose personal information when we believe in good faith that disclosure is legally required, or in order to protect our rights.
F. Website Privacy & Security Statement Updates
We may amend this Policy from time to time and will place the revised/new policy on this website. This Policy is not intended to, nor does it, create any contractual rights between the FLS Group and the customer. We recommend that frequent visitors to our websites reread this Website Privacy Statement periodically to learn of any updates and changes we have made to this Statement. Should you become a FLS Group’s client by obtaining a user ID and password and completing new account forms on-line, we will notify you of any changes we make to this Statement in the following manner.
Online Services:
If you register for our online products or services, we retain your user ID and password and other information about your use of our websites in order that we may recognize you as a registered user. We may obtain your email address from you or from another source. We may send you email offers for our as well as our affiliates' products and services. We may also send you emails for third party products and services we think may be of interest to you. All email offers we send to you include an opportunity to opt out from future email offers.
If you opt out from receiving email offers, we may still send (via email or otherwise) important information about your account(s) with us (if applicable) and our products and services.
